AI Assistant
An AI assistant that answers your phone, texts and website chat when you can't, then sends you the job details. Set up and looked after for you on Vancouver Island.
An AI assistant answers your phone, texts and website chat when you can't. It takes down what the customer needs, answers the usual questions from your own information, and sends you a summary, so the call you missed on the job doesn't turn into a customer who called someone else.
24/7 — someone answering, even when you're on a job.
An assistant that answers your phone, texts and website chat when you can't. It takes down the job details, answers the usual questions, and sends you a summary so no customer slips through.
About this service
If you're on a roof, driving between jobs, or it's 11 at night, calls go to voicemail and a lot of those people just call the next company. An AI assistant picks up for you. It answers in a natural voice using your business's own information, gets the name, address and what the customer needs, and texts or emails you a short summary. It can answer the common questions, like your hours, service area or check-in times, and book a quote visit straight into your calendar. Anything urgent, like a leak or an emergency repair, goes straight to your phone. You keep your number, you approve how it talks before it goes live, and we look after it from there. It works for trades, property managers, vacation rentals and local shops, and we set it up for you from start to finish.
What's included
- Answers calls, texts and website chat
- Sends you a summary of every enquiry
- Books quote visits into your calendar
- Sends urgent calls straight to your phone
- Keeps your existing phone number
- Set up and looked after for you
Frequently asked questions
What is an AI assistant, exactly?
It's a helper that answers your phone, texts and website chat when you can't. It takes down what the customer needs, answers common questions from your own information, and sends you a short summary so you can call back or book the job.
Will it sound like a robot to my customers?
It speaks in a natural voice and uses your business's wording. You hear it and approve it before it goes live, and you can change what it says at any time.
What happens with an urgent call?
You decide what counts as urgent, like a burst pipe or a leak at a rental, and those get sent straight to your phone instead of waiting in a summary.
Do I keep my phone number?
Yes. Calls are forwarded to the assistant only when you don't pick up, or after hours, whichever you prefer.
Where does my customers' information go?
We show you exactly where it's stored before anything goes live, and set it up with BC's PIPA and Canada's PIPEDA privacy rules in mind. You own the data and can take it with you.
How much does it cost?
There's a one-time setup and a monthly fee that covers the service and us looking after it. Both are quoted up front after a free call, with no long contract.