Custom Web Applications & AI Consulting on Vancouver Island

Dead camelthorn trees on a white clay pan beneath a towering red dune — Think X Design Media, a Vancouver Island studio for web, apps, and AI.

Web · Applications · AI

Vancouver Island, BC — 49°N--:--:--PT

Vancouver Island, BC · Web Applications · AI Consulting

Vision is the first act of creation — everything else is execution.

A Vancouver Island digital studio building custom web applications, AI business tools, and professional websites for businesses across BC and Canada. We build software your business actually runs on.

View Our Work
Custom Applications

We build custom
applications.

Web, mobile, and desktop software built around your business — internal tools, customer apps, dashboards, and full SaaS products, not forced into someone else's template.

Explore Custom Applications
Our own app

We don’t just build apps.
We run one.

Kid Pickup is a family calendar for iPhone that puts one name on every school pickup. We designed it, built it, and keep it running on the App Store: the code, the subscriptions, the support inbox, all of it. It’s the same work we do for clients, done on our own product first.

  1. 01

    Posted

    A parent adds the pickup. Everyone in the family circle sees it, marked open.

  2. 02

    Claimed

    Grandma taps “I’ll do it.” Now it has her name on it, and the parents hear it’s covered.

  3. 03

    Reminded

    Whoever has it gets a reminder before they leave. If nobody does, the parents get a nudge in time to sort it out.

  • Push reminders and nudges
  • Sync to Apple, Google and Outlook calendars
  • Family chat, with roles for grandparents and sitters
  • AI assistant and add-a-pickup by typing or talking
  • App Store subscriptions and a free trial
  • No location tracking, by design
“It’s simple enough my mom figured it out on her phone, which was the real test.”
Ash H. · App Store review, Canada
Kid Pickup's Home feed for the demo family, The Parkers: today's pickups and a box to post an update
Kid Pickup app iconDownload Kid Pickup on the App Store
On the App StoreRated 5.0 · 3 ratingsDownload Kid Pickup on the App Store
App Store screenshot: Post it. Your people claim it.App Store screenshot: Your family’s home. Photos, updates and every pickup, in one feed.App Store screenshot: See who’s got every pickup.App Store screenshot: Everyone who helps, in one chat.App Store screenshot: The whole week, one calendar.
03 — Design subscriptions

Design.
on tap.

One flat monthly fee. Unlimited design requests. Pause anytime.

The smarter alternative to flaky freelancers and overpriced agencies.

Fixed monthly rateFast deliveryTop-notch qualityPause anytimeScale freely
Tier 01

Essentials

Brand · social · marketing assets

$1,999

Per month · CAD

  • 1 active design request
  • Brand · social · marketing
  • Unlimited revisions
  • Pause or cancel anytime
Start Essentials
Tier 02Most picked

Pro

Web · brand · social · print

$2,999

Per month · CAD

  • Web · brand · social · print
  • Source files included
  • Unlimited revisions
Start Pro
Tier 03

Full Service

Everything · dedicated designer

$3,999

Per month · CAD

  • Unlimited active requests
  • Dedicated senior designer
  • Up to 2 brands included
  • All design disciplines
Start Full Service
04 — AI Consulting

Stop doing
the work AI can do.

Most AI pitches are vague. We sit down with you, look at where your week goes, and set up the few things worth handing off. Your first automation is usually running in about 30 days, at a price agreed up front.

Without AIDone by you
  • Calling back the jobs you missed on the toolsEvenings
  • Answering "are you open Sunday?" againEvery day
  • Chasing quotes nobody replied toSometimes
  • Typing supplier bills into QuickBooksWeekends
  • Asking happy customers for a reviewRarely
Who does itYou
With our AIDone for you
  • Calls and texts answered, job details sent to youAssistant
  • Website chat answers the usual questions, 24/7Assistant
  • Quotes followed up after 3 and 10 days, in your wordingAutomation
  • Bills read from your inbox, entered for you to approveAutomation
  • Review request sent the day the job closesAutomation
Your partApprove it
$497fixed

AI readiness audit

~30days

To your first automation

24/7on

Your assistant picks up

AI Assistant

Picks up when you can't

PainYou're on a roof and the phone keeps ringing.
FixIt gets the address, the problem and how urgent it is, then texts you a summary. Real emergencies ring straight through.
Keeps your number
Admin Automation

The evening paperwork, done

PainQuotes go quiet, reviews never get asked for, cleaners need the schedule.
FixQuotes chased in your wording. Cleaners get the turnover schedule the moment a booking lands.
Fixed price up front
AI Consulting

Find out where AI helps

PainEveryone says use AI. Nobody says where.
FixA sit-down about your week, then a written shortlist of 3–5 things worth automating and what we'd leave alone.
Strategy call $197

Not sure where to start? Book a free call and we'll tell you straight what's worth automating and what isn't.

Selected Work

Built once. working every day.

05 — AI Assistant

Answered while you're on the tools.

Your AI Assistant answers calls, texts and website chat when you're busy or closed. It takes the job details, answers the usual questions and sends you a summary. Urgent calls go straight to your phone, and you keep your number.

phone call · trades
Answered

On the roof

2 pm
You're busy

A new customer calls about a leak. The assistant gets the address, the problem and how soon they need someone, books the quote visit into your calendar, and texts you the details.

text · vacation rental
Answered

Guest at 11 pm

11 pm
You're asleep

A guest can't find the Wi-Fi password. The assistant answers from your house notes. If they mention a leak, it flags it to you right away.

website chat · shop
Answered

Open Sunday?

Sun
You're closed

Someone asks if you're open Sunday and whether you have an item in stock. The assistant answers and takes a hold request for you to confirm.

urgent · your phone
Passed to you

Real emergencies

24/7
Always answering

Burst pipe, no heat, a tenant locked out. Anything urgent rings through to you. Everything else waits in a summary you read when you're ready.

You approve how it talks before it goes live. Anything it can't answer comes to you.

Learn AI

AI, explained by the people who build it.

We build AI tools for businesses every day — and we put the same plain-language know-how into a book, two courses, and ready-to-use prompt packs for trades, property managers, and professional services. No jargon, no hype.

The Illustrated AI Book

A short, illustrated read that clears up what AI is, what it isn't, and how to put it to work this week. An evening well spent.

Get the book →
Waitlist open

AI Made Simple

Our course for everyday people who want to use AI confidently, at work and at home. Video lessons, written guides, and quizzes that make it stick.

Join the waitlist →
Waitlist open

AI for Business Operators

For owners and managers ready to put AI to work in their operation. Includes templates, a business prompt pack, and a live audit call on your actual business.

Join the waitlist →
In person · Vancouver Island

AI classes you can attend in person.

Beginner-friendly AI classes taught in plain language, in person across Vancouver Island — Nanaimo, Courtenay, Comox, Victoria, and beyond. No experience needed. Prefer we come to you? We also run sessions on-site for your whole team.

Half day

Intro to AI

A half-day, plain-language first look at AI for people who've never really used it. Come curious, leave knowing what it is and where to start.

Request a spot →
Hands-on

Novice AI class

A hands-on beginner class that goes a step further — drafting emails and documents, answering common questions, and staying safe with customer data.

Request a spot →
06 — Direct Mail

Think X Design Print

Your business. Every home.

Premium 8.5×14" direct mail delivered to up to 10,000 verified Canadian households per run. 12 ad slots per market. $400 CAD per slot. No feeds, no algorithms, no competition.

Card size8.5 × 14", double-sided
ReachUp to 10,000 households / run
Slots per market12 (6 per side)
DeliveryCanada Post verified
Investment$400 CAD per slot

What our clients say

Voices from our clients.

08 — FAQ

Common questions.

Have more questions? Get in touch and we'll walk through everything together.

// Our standard

We don't call it done until it passes the checklist.

Every website and app we launch is reviewed against a full checklist of current best practices before it goes live — so you get something that's fast, findable, accessible, and secure, not just good-looking.

Built to last

Clean, documented code you own — the legal pages, icons, and working contact forms sorted before launch, not after.

  • Version-controlled code
  • Privacy & Terms pages
  • Working forms + email delivery
  • Favicon & app icons

Fast & accessible

Quick on every device and usable by everyone — Core Web Vitals tuned and built to accessibility standards, then tested across browsers.

  • Core Web Vitals (LCP/CLS/INP)
  • Mobile-first
  • WCAG accessibility
  • Cross-browser tested

Built to be found

Search engines and AI can read, understand, and rank your site — proper structure, schema, and a real local presence.

  • Unique titles & meta
  • Structured data (schema.org)
  • XML sitemap & canonical tags
  • Local SEO & Google Business Profile

Secure & reliable

Locked down and looked after — SSL, spam protection, automated backups we've actually restored, and monitoring.

  • SSL & security headers
  • Spam protection on every form
  • Tested backups
  • Uptime & error monitoring

Ready to build something great?

Let's discuss your project and explore how we can help you achieve your goals.